Santee Chamber of Commerce: Justin Serrano appointed Vice President of Field Operations and California Markets Maintenance of Cox Communications


September 23, 2021

Justin Serrano appointed Vice President of Field Operations and California Markets Maintenance of Cox Communications Serrano succeeds Ingo Hentschel, who is now Senior Vice President and Regional Director of California Markets at Cox Communications SAN DIEGO, Calif .– September 22 2021 – Justin Serrano has been appointed Vice President, Field Operations and Maintenance for Cox Communications in California. Serrano succeeds Ingo Hentschel who was recently appointed senior vice president and regional director for the California region of Cox Communications. Serrano was previously the Field Operations Manager overseeing residential and factory maintenance operations for San Diego. In his new role, he will lead the plant maintenance and field operations teams in San Diego, Orange County, Palos Verdes and Santa Barbara. In 1994, Serrano joined the company as a Field Maintenance Technician after serving four years in the United States Navy as an Aircraft Technician. During his 27 years with Cox, Serrano has been successful in a variety of roles. He holds a Bachelor of Science in Business Administration from San Diego State University and supports our troops by serving on the board of directors of the Armed Services YMCA San Diego. “I am very pleased that Justin leads the core of our business operations in California and continues his solid track record of success serving our communities,” said Ingo Hentschel, senior vice president and regional director of Cox Communications in California. “He brings extensive technical and operational expertise to this role within our leadership team and is highly respected by his peers and colleagues across the state.” “I am honored to take on this new leadership role which is at the heart of our business and at a time when our customers need our network more than ever,” said Serrano. “I look forward to continuing to provide an excellent network experience and technical support services to our communities and to working alongside a dedicated and talented team here at Cox Communications.” About Cox Communications Cox Communications is committed to creating meaningful moments of human connection through technology. The largest private broadband company in America, we are proud to serve six and a half million homes and businesses in 18 states. We are committed to empowering others to build a better future and to celebrate the diversity of products, people, suppliers, communities and characteristics that make each one unique. Cox Communications is the largest division of Cox Enterprises, a family business founded in 1898 by Governor James M. Cox. ### Charla Batey, MBA, APR Senior Communications Specialist [email protected] | 949-354-1787 (mobile)


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